---
title: Managing SSO accounts - modifying authentication source user name
description: In this article we will show you how to manage user accounts to change the SSO authentication source user name.
---

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# Managing SSO accounts - modifying authentication source user name

## In this article we will show you how to manage user accounts to change the SSO authentication source user name.

### Overview

Here are two use cases where you may need to change the auth source user name of a SSO account:

1\. If you have added an incorrect username/email address as the *auth source user name* and need to amend it

2\. If you want to use the *auth source user name* of an account that has been deactivated

### 1. To change the authentication source user name

1\. Go to **Settings.**

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%209-42-30%20am-png-1.png)

2\. Go to **Users.**

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%203-38-42%20pm-png.png)

3\. Click on the edit action button to the right of on the user whose *auth source user name* you would like to change.

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%203-40-50%20pm-png.png)

4\. In the **Authentication Source User Name** field, make the necessary change and click on update.

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%203-37-20%20pm-png.png)

### 2. To create a new user account with the *authentication source user name* of a deactivated account

In this use case you may have added the wrong email address to the username field and you would like to create a new account, while maintaining the *auth source user name*.

However, as Cydarm accounts can never be deleted, but rather deactivated, (and the deactivated accounts can be viewed and reactivated if required) there is now already an account using the *auth source user name*, (even though it has been deactivated) so you will need to change the *auth source user name* in the deactivated account to be able to reuse it, and to do this, you must reactivate the deactivated account. 

Process to reactivate a deactivated account to use the *auth source user name*:

1\. Go to **Settings.**

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%209-42-30%20am-png-1.png)

2\. Click on **Users** and scroll to the bottom of the list and you will find a check box to **Display deactivated users.**

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%209-48-02%20am-png-1.png)

3\. Click on the check box to find the deactivated account you are wanting to reactivate.

4\. Re-activate the deactivated user by clicking in the reactivation arrow button.

![](https://support.cydarm.com/hubfs/Reactrivate%20account-png.png)

5\. Head back to **Users** in the menuto find the account now reappear in the user list. Click on the edit action button on the right of the account details.

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%202-37-51%20pm-png.png)

6\. You will need to update user settings: change *auth source user name* that you are wanting to repurpose (in this case bghimire@cydarm.com) to a placeholder value (e.g. [bghimire-deactivated@cydarm.com](mailto:kirk.sherpherd-deactivated@monash.edu)) and click on **Update.**

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%203-37-20%20pm-png-1.png)

7\. In the **Users** list, deactivate the user again by clicking on the bin icon.

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%202-41-44%20pm-png-1.png)

8\. Now you should be able to create a new user with the required (now available) *auth source user name*. 

![](https://support.cydarm.com/hubfs/Screenshot%202023-06-12%20at%209-50-15%20am-png.png)

### Related articles: 

[Create a new user account](https://support.cydarm.com/en/knowledge/create-a-new-user-account?hsLang=en) 

[API Examples](https://support-staging.cydarm.com/en/knowledge/api-examples?hsLang=en)

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