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title: General | Knowledge Base
description: General user guides, documentation, and release notes
---
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1. [Knowledge Base](https://support.cydarm.com/en/knowledge)
2. [General](https://support.cydarm.com/en/knowledge/general)
# General
General user guides, documentation, and release notes
## User Guides
- [Release notes-Cydarm 26.8.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.8.0)
- [Implementing an incident register in Cydarm](https://support.cydarm.com/en/knowledge/implementing-an-incident-register-in-cydarm)
- [Cydarm incident lifecycle ](https://support.cydarm.com/en/knowledge/cydarm-incident-lifecycle)
- [Best practice guide for recording information in Cydarm](https://support.cydarm.com/en/knowledge/best-practice-guide-for-recording-information-in-cydarm)
- [CACAO playbooks user guide](https://support.cydarm.com/en/knowledge/cacao-playbooks-user-guide)
- [Case workflow rules: tagging and metadata](https://support.cydarm.com/en/knowledge/case-workflow-rules-tagging-and-metadata)
- [Cydarm dashboards user guide](https://support.cydarm.com/en/knowledge/cydarm-dashboards-user-guide)
- [EzyConnect user guide](https://support.cydarm.com/en/knowledge/ezyconnect-user-guide)
- [Report generation](https://support.cydarm.com/en/knowledge/report-generation)
- [Setting default columns in the case details report](https://support.cydarm.com/en/knowledge/setting-default-columns-in-the-case-details-report)
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## Updates & Release Notes
- [Release notes-Cydarm 26.10.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.10.0)
- [Release history](https://support.cydarm.com/en/knowledge/release-history)
- [Release notes-Cydarm 26.9.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.9.0)
- [Release notes-Cydarm 26.7.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.7.0)
- [Release notes-Cydarm 26.6.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.6.0)
- [Release notes-Cydarm 26.5.1](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.5.1)
- [Release notes - Cydarm 26.4.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.4.0)
- [Release notes - Cydarm 26.3.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.3.0)
- [Release notes - Cydarm 26.2.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.2.0)
- [Release notes - Cydarm 26.1.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-26.1.0)
- [Release notes - Cydarm 0.8.55.0](https://support.cydarm.com/en/knowledge/release-notes-cydarm-0.8.55.0)
- [Release notes - Cydarm 0.8.54](https://support.cydarm.com/en/knowledge/release-notes-cydarm-0.8.54)
- [Release notes - Cydarm 0.8.53](https://support.cydarm.com/en/knowledge/release-notes-cydarm-0.8.53)
- [Release notes - Cydarm 0.8.52](https://support.cydarm.com/en/knowledge/release-notes-cydarm-0.8.52)
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## Playbooks
- [Cydarm playbook library](https://support.cydarm.com/en/knowledge/cydarm-playbook-library)
- [Introduction to playbooks](https://support.cydarm.com/en/knowledge/introduction-to-playbooks)
- [General](https://support.cydarm.com/en/knowledge/general#main-content)
- [User Guides](https://support.cydarm.com/en/knowledge/general#user-guides)
- [Updates & Release Notes](https://support.cydarm.com/en/knowledge/general#updates-release-notes)
- [Playbooks](https://support.cydarm.com/en/knowledge/general#playbooks)
- [Cydarm Administration](https://support.cydarm.com/en/knowledge/cydarm-administration#main-content)
- [Authentication](https://support.cydarm.com/en/knowledge/cydarm-administration#authentication)
- [Application Administration](https://support.cydarm.com/en/knowledge/cydarm-administration#application-administration)
- [Integrations](https://support.cydarm.com/en/knowledge/cydarm-administration#integrations)
- [API](https://support.cydarm.com/en/knowledge/cydarm-administration#api)
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