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If you're relying on an ITSM platform for ticketing within your SOC, but are facing issues with scalability, maintainability, and heavy customisation, it may be time to consider a case management solution designed specifically for security operations.
ITSM platforms require constant customisation to support SOC workflows, resulting in ongoing maintenance and the accumulation of technical debt.
Cydarm offers a seamless case management solution that eliminates the complexity and inefficiency of ITSM tools. Our platform streamlines workflows, enhances compliance, and improves response times, so your team can focus on what matters most - securing your organization.
What to Expect:
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Personalized Platform Walkthrough: We’ll dive into how Cydarm can address your specific security operations challenges.
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Tailored Recommendations: Learn how Cydarm’s features, including case management, integrations, data enrichment, and playbooks, can streamline your processes.
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Q&A: Get answers to all your questions about how Cydarm supports security teams with efficient workflows and compliance.
Book a discovery call with us to see how Cydarm can help your SOC operate more efficiently and effectively.
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Should You Switch to a Cyber Response Management Platform?
If you’re using an ITSM platform for ticketing within your SOC, and are having issues with its scalability and maintainability, your next step is to implement case management.
ITSM platforms need heavy customisation to be able to support SOC workflows, needing ongoing maintenance, and carriage of tech debt.
If you need case management that just works, book a discovery call.
About Cydarm
Cydarm’s SOC Case Management platform offers a comprehensive solution for security operations teams. Built to adapt to today’s constantly changing security landscape, Cydarm provides capabilities like case management, data enrichment, editable playbooks, reporting, collaboration, and response time SLAs.
Cydarm empowers teams to analyze, respond, collaborate, and comply, while reducing operational complexity and costs.
